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What you can do to keep safe

If you are experiencing domestic and family violence, your safety is a priority.

Your Safety Plan

If you find yourself in an unsafe situation, here is a list of actions you can take:

  • Decide where you will go and who you will contact if you need a safe place.
  • Make a list or memorise important phone numbers including local police, friends and family.
  • Download the Daisy app to your mobile phone to connect to local services.
  • Keep all cards and documents in a safe place including your bank and credit cards, Medicare, birth certificate, Centrelink documents and scripts for any medications. Take photographs of these documents and email them to a trusted friend or relative.
  • Prepare a bag with basic essentials for you (and your children) and leave it with a trusted friend or relative.
  • Teach your children to dial triple zero (000) in emergency situations and to give your address on the phone.
  • Seek help in advance from your neighbours to call the police if they overhear any noises that would cause them concern.
  • Have a code with friends or family that you can easily share if you are in danger and you want them to know you need help.
  • Think about exits and safe places in your home when you’re feeling threatened.

Remember in an emergency, call triple zero 000.

For more information on safety planning, visit the 1800 Respect website

If you have experienced domestic or family violence

There are steps you can take and organisations you can contact to seek help:

  • Contact the police.
  • Tell someone you trust – a friend, family member, teacher, workmate or your doctor – and ask for help.
  • Seek medical attention for any injuries or if you are sexually assaulted.
  • Contact 1800 RESPECT (1800 737 732) or the NSW Domestic Violence Line on 1800 65 64 63.
  • Keep a record of abusive incidents including text messages and voicemails.
  • Apply for an apprehended domestic violence order or ask the police to do this for you.

Staying Home Leaving Violence Program

The Staying Home Leaving Violence program protects women who want to separate from a violent partner but want to stay in their home, even if it is owned or leased by the abusive person.

For more information:

If you are planning or need to leave your home

Read through this action list for key contacts and to help you plan the steps you need to take:

  • Contact the Domestic Violence Line on 1800 65 64 63 to talk about options for safe accommodation or referral to a refuge
  • Call the homeless information and referral hotline Link2home on 1800 152 152 for information about crisis accommodation in your area
  • If you have pets, contact the RSPCA on 02 9782 4408 to arrange safe accommodation for them
  • If you need to break a lease, you can usually do so without penalty if you have an ADVO, as long as you provide 14 days’ notice in writing.
  • Arrange your transportation in advance.
  • Safely store a package of crucial items – money, documents and keys – for leaving.
  • Only tell trusted people of your intended new location.
  • Provide police with your updated contact details.

If you need to return home to collect your possessions, you can ask for support from the police.

Daisy App

Daisy is an app that provides information about support services in your local area:

  • It is free to use and can be download from iTunes or Google Play
  • Daisy includes safety features to help protect your privacy
  • You can visit service websites from within the app, which means these sites won't show up in your browser history

Find out more about the Daisy app on the 1800 Respect website.