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Library FAQs

Read the LIbrary frequently asked questions for information in relation to the Library during the COVID-19 closure period.
A Message from the Mayor - Online Library Services

How do I do return items?

The Library has automatically renewed all existing loans until our doors are open again. We would encourage you to stay at home during this time and keep Library items in a safe place until we reopen.

Do I need to renew my items?

The Library has automatically renewed all existing loans until our doors are open again. We would encourage you to stay at home during this time and keep Library items in a safe place until we reopen.

Can I return toys?

The Library has automatically renewed all existing loans until our doors are open again. We would encourage you to stay at home during this time and keep Library items in a safe place until we reopen.

Toy Library items cannot be returned in the chute, and must be held at home, until we resume normal operations.

What happens to holds that are waiting for pickup?

Holds have been extended until after we reopen and will remain on the shelves waiting for collection.

What services are available?

Cumberland City Council Libraries has a number of FREE electronic platforms to access books, audio-books, magazines, newspapers and children's stories from the comfort of your home -

E-Books and Audio

Borrowbox is our newest platform and has great Australian content of both e-books and audio books. To access this collection download the 'BorrowBox Library' app from Apple's App Store, or on Android via GooglePlay. Alternatively you can access Borrowbox from your PC.

Overdrive has the widest selection of e-books and audio books to listen to. This can be accessed via the 'Libby' app, accessible on both Apple via the App Store and Android via Googleplay, or access Overdrive from your PC.

Wheelers has a great selection of non-fiction titles, as well as more elusive fiction titles and is accessible via the 'ePlatform' app on the Apple App Store or Googleplay on Android or aaccess Wheelers via your PC.

Magazines and Newspapers

PressReader features a wide variety of newspaper and magazine publications from across the world. Click the link and enter your Library Card Number to gain access.

RB Digital Magazines offers full-colour digital magazines, including the latest publications and a backlist of older issues of your favourite titles. There is no limit on the number of magazines you can download, so explore this today by clicking here.

For Kids

Storybox is for kids! Children can listen to their favourite Australian children's books being read out aloud by storytellers. Listen to a story today by clicking here.

Tumblebooks is an interactive picture book experience. Children can listen to a story, or read the story themselves and enjoy the sounds and animations added to the experience. Click this link to play today.

Having trouble accessing our electronic collections?? You can still contact the library on email library@cumberland.nsw.gov.au

What programs are available?

We miss all of our little friends that come to the Library, so while we are closed the Children's and Young Adults team will be posting Online Storytime to our Facebook page each Tuesday and Thursday.

And for our older friends, Lauren will be entertaining you with craft activities and fun that you can create from the comfort of your home. This will be posted every Wednesday afternoon.

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When will the library reopen?

Due to the ongoing Coronavirus (COVID-19) pandemic, Cumberland City Council Libraries closed on Monday 23 March until further notice. This includes all eight locations - Auburn Library, Granville Library, Greystanes Library, Guildford Library, Lidcombe Library, Merrylands Library, Regents Park Library and Wentworthville Library.

Council have taken this measure, in an effort to keep our community safe. A number of events, facilities and workshops have also been suspended until further notice.

How can I check or change my password?

To check your password, go to https://library.cumberland.nsw.gov.au/client/en_AU/default/?, click on My Account.

If you have forgotten your password, click on Forgot my PIN. If you want to change your password, Login in to your account, click on Change PIN