Customer Service Centres

Face-to-face services at all Service Centres are closed.

COVID-19 Update - 20 August 2021

Face-to-face services at all service centres are closed, but other methods of communication are available. 

JP Service - JP services are fully suspended. 


Merrylands Service Centre

16 Memorial Avenue, Merrylands NSW 2160, Australia | Business hours: Currently closed | Phone: 02 8757 9000

Auburn Service Centre

1 Susan Street, Auburn NSW 2144, Australia | Business hours: Currently closed | Phone: 02 8757 9000

Community Service Centre in Merrylands

Shop 1/205 Merrylands Road, Merrylands NSW 2160 | Currently closed | Services provided: general enquiries. No JP Service currently available.

Contact by email and phone

Contact Council

Phone the Customer Service team during business hours, Monday to Friday from 8am to 4:30pm on 02 8757 9000. 

Council is also contactable for emergencies after hours 24 hours a day, 7 days a week on the same number above.

People with disability contact

If you have a hearing or speech impairment you can contact us directly on 131 450.

Please provide Councils contact number 02 8757 9000 and you will be connected to us.