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Rates

Information on rate payments, changing your name or address details, how rates are calculated and section 603 certificate applications.

How to pay rates

Discover the different ways available for you to pay your rates including in person, online or over the phone.

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Change your name or address details

In this section find out how to update your name or address on your Council record.

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How rates are calculated

This page explains how 2025-26 rates are calculated in the Cumberland Local Government Area.

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Pensioner rebates

If you are a pensioner liable for rates and charges on the property, you may be entitled to a rebate.

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Rate relief hardship

If you are experiencing financial hardship you may be eligible to apply for Rate relief hardship.

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Section 603 certificates - outstanding rates

Applicants can seek to find out, through a Section 603 certificate, the amount (if any) due or payable to Council by way of rates, charges or otherwise for a parcel of land.

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Request copy of rates notices / receive rates notice via email

Apply to receive your rate notice via email or request a copy of current and previous notices.

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Council rates department contact details

Phone: 8757 9000
Email: council@cumberland.nsw.gov.au
Merrylands Office Address: 16 Memorial Ave Merrylands NSW 2160
Auburn Office Address: 1 Susan Street Auburn NSW 2144