COVID-19 info
Our seniors and disability services are committed to delivering high quality services in a living-with-COVID-19 world. As we emerge out of lockdown our approach will be to continue to follow state based guidelines and directives as they ease restrictions on day to day activities, including movement and gathering limitations, so we can reach a new way of service provision in an environment where the threat of COVID-19 remains.
We recognise we provide services to those most vulnerable to the virus so we have been diligently planning how we will safely reintroduce our popular programs ensuring both the safety and wellbeing of all our valuable customers. We have addressed how we’ll respond to COVID-19 to address work, health and safety responsibilities.
All our staff and volunteers are fully vaccinated and all our programs have COVID-safe plans including nutrition services, social inclusion program, volunteers and lifestyle and leisure links (disability).
Services and activities
Home visits
Sometimes it's hard to keep in touch with others, everybody is so busy. Our social inclusion program helps seniors to remain social even if it is in their own home. No need to feel isolated and alone.
Returning in January 2022, one of our friendly and trained volunteers will visit you to ensure we meet your own personal goals. For example have a chat, go for a walk, read the paper and discuss, search the web on the internet, sort of those photo albums, water the plants, help you zoom (stay in touch with the family).
Over the years we streamlined our process to keep you safe. All our volunteers and staff are trained, have been through stringent worker screening process including criminal record checks, NDIS worker checks, and are covered by insurance.
Over 55's program
Staying active in your 50's and beyond can be your best strategy to age well!
Exercise can enhance your energy levels, keep you at a healthy weight, and even possibly reduce some of the symptoms associated with aging. Exercise can be good for your brain and emotional state as well as your body. Whether you’re looking to maintain your current weight or to feel more energetic and healthy overall, we offer lots of options to help you remain healthy.
Our programs are offered at many locations. Half term programs will be held at:
- Greystanes
- Regents Park
- Merrylands
- Pemulwuy
- Berala
Shopping services
If you are no longer able to do shopping on your own or prefer that little bit of support we can organise a volunteer who can assist.
We know how important it is to get your shopping right! We understand we all have our preferred brands, cost saving strategies, preferences.
Our staff will pick up your shopping list and shop on your behalf. Both safe and productive. If you prefer to do it yourself, we also have a concierge shopping service where we will make available volunteers or staff to safely transport you to your chosen shops (geographical boundaries do apply). We pick you up, support you to undertake your shopping, carry those shopping bags for you and take you home.
Social outings
We can help you stay active in your community by helping you get out and about either one on one our friendly volunteers or staff or in a group social outing. Our team can help you get where you want to go. We regularly check in with you, our customers, to decide our next group destinations.
You can join our fun planned group outings to local community areas or places of interest you wish to explore! Our calendar is packed with options for you to choose from.
Meet new people, bring your friends, enjoy great company and exciting events. When was the last time you visited a beach, park you love, museum?
For more information, view our program calendar.
Transport
We offer transport to and from our activities, to our wellness centres, outings, individual shopping and more.
Limit of 8 to 10 customers on larger buses to allow customers to adhere to health restrictions and keeping COVID-19 safe.
We also have a bus that loops around our services. For more information, visit Accessible loop bus.
Wellness programs
Our Wellness programs at Guildford Community Centre have commenced, however in 2022, we will be reactivating all our senior’s wellness centres across our 5 wards.
At our popular wellness centres we provide structured activities, programs and delicious meals to promote wellbeing and enablement for all our senior residents to maintain a healthy lifestyle. We encourage independence, empowerment in a fun and safe environment.
Refer to our Social Inclusion Program Calendar, for information on our current programs.
We provide transport to and from our centres for seniors living in Cumberland, providing them with opportunities to socialise with others who share similar interests and make new friends. Family members have expressed these services allow them to have a break or fulfill other commitments, including work, study, and other family commitments.
Nutrition services
Healthy, ready-made meals, delivered to your door with a smile.
We deliver high quality, nutritious, well priced meals for seniors and people with disability living in Cumberland and some surrounding areas.
We have a varied seasonal menu of main meals ready for you to heat in your oven or microwave at your convenience. You can choose as few or as many meals as you like, delivered hot or cold.
Hot meals are delivered daily Monday to Friday, frozen meals are a great option to cover you during the weekend. We also offer freshly made sandwiches. Some of our customers prefer a hot lunch and then a sandwich for supper or vice versa.
No contracts, no minimum orders. We’re all about what works best for you. We are very flexible, so you receive meals short term, cancel and resume as needed.
Not only does this service assist with your required daily nutritional intake/ needs but we also ensure our service provides a daily point of contact for our customers to decrease social isolation and assist in monitoring health and wellbeing.
Taste, visual appeal, cultural as well as dietary needs are catered for and considered at intake.
For more information, visit Diet and dining.
Carer support
Do you regularly look after a family member or friend who is elderly, ill or has a disability?
If so, you are one of Australia’s 2.65million carers.
As a carer, you can be entitled to services that are offered by Cumberland City Council’s’ Senior’s and Disability Team which offer various support to your loved ones.
See also people with disability.
Carer Gateway
Carer Gateway is a free Australian-wide service dedicated to supporting Australia’s 2.65 million carers. Delivered in partnership with a network of service providers, Carer Gateway supports unpaid carers in a variety of ways, including with day-to-day activities, planning for the future, and carer wellbeing.
Access the resources (opens in new tab)
Join our mailing list - Stay informed
We provide free news and updates about Council as well as specific service information for Seniors aged 55+ living in Cumberland City that choose to join our email and/or postal distribution lists.
You can choose to join our emailing list, to receive information by email, or join our postal list, to receive information by mail. You are also welcome to join both mailing lists and receive information from us by both email and post.
Stay informed, stay connected.
Get involved
To join and start receiving news and updates, phone 8757 9041 or email seniors.disability@cumberland.nsw.gov.au
Seniors and Disability Team Service Fees and NDIS Fees Schedule
View Seniors and Disability Service Fees (PDF)
View NDIS Price Guide Fees Schedule (PDF)
Contact us
If you have any questions about subsidies or the services we provide, or would like our assistance to register with My Aged Care, phone us on 8757 9041 or email seniors.disability@cumberland.nsw.gov.au
These services are supported by funding from the Australian Government Department of Health (DoH). Visit DoH website, www.health.gov.au, for more information. Although funding for these service have been provided by the Australian government, the material contained herein does not necessarily represent the views or policies of the Australian government.