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Customer Service Centres

Auburn and Merrylands Services Centres are open 8am to 4:30pm, Monday to Friday. Merrylands Community Service Centre is open 8:30am to 12pm and 1pm to 4pm, Monday to Friday.

COVID-19 Update - 18 October 2021

Face-to-face services at our Auburn and Merrylands Services Centres as well as our Community Service Centre on Merrylands Road have resumed. 

JP Service - JP services have resumed by appointment only at our Community Service Centre on Merrylands Road. See below for details or visit the JP Services page.

Merrylands Service Centre

16 Memorial Avenue, Merrylands NSW 2160, Australia | Business hours: 8am to 4:30pm, Monday to Friday | Phone: 02 8757 9000

Auburn Service Centre

1 Susan Street, Auburn NSW 2144, Australia | Business hours: 8am to 4:30pm, Monday to Friday | Phone: 02 8757 9000

Community Service Centre in Merrylands

Shop 1/205 Merrylands Road, Merrylands NSW 2160 | Services resume 18 October 2021: 8:30am to 12pm and 1pm to 4pm, Monday to Friday | Services provided: General enquiries. JP Services by appointment only | Phone: 02 8757 9000 (to request a JP service booking with the General Manager's department).

Contact by email and phone

Contact Council

Phone the Customer Service team during business hours, Monday to Friday from 8am to 4:30pm on 02 8757 9000. 

Council is also contactable for emergencies after hours 24 hours a day, 7 days a week on the same number above.

People with disability contact

If you have a hearing or speech impairment you can contact us directly on 131 450.

Please provide Councils contact number 02 8757 9000 and you will be connected to us.