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Customer Service Centres

There are two customer service centre locations where you can visit the Council in person and speak with our Customer Service team.
Customer Service Centre
Customer Service Centre

Locations

Merrylands Service Centre

16 Memorial Ave, Merrylands NSW 2160 | Business Hours: Monday to Friday from 8.00am to 4.30pm | Phone: 8757 9000.

Auburn Service Centre

1 Susan Street, Auburn, NSW 2160 | Business Hours: Monday to Friday from 8.00am to 4.30pm | Phone: 8757 9000.

Contact by email and phone

Send through your query with all the relevant information to council@cumberland.nsw.gov.au.

Phone the Customer Service team during business hours, Monday to Friday from 8.00am to 4.30pm on 8757 9000.

Council is also contactable for emergencies after hours 24 hours a day, 7 days a week on the same number above.

You can also fax your documentation to 9840 9734​​​​.

People with disability contact

If you have a hearing or speech impairment you can contact us directly via the National Relay Service.

Please provide Councils contact number on your call and you will be connected to us: 02 8757 9000.