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Customer Service Centres

Both Auburn and Merrylands Customer Service Centre's have resumed full operations, opening 8am to 4:30pm Monday to Friday.
Customer Service Centre

Locations

Merrylands Service Centre

16 Memorial Avenue, Merrylands NSW 2160, Australia | Business hours: Monday to Friday from 8am to 4:30pm | Phone: 02 8757 9000

Auburn Service Centre

1 Susan Street, Auburn NSW 2144, Australia | Business hours: Monday to Friday from 8am to 4:30pm | Phone: 02 8757 9000

Community Service Centre in Merrylands

Shop 1/205 Merrylands Road, Merrylands NSW 2160 | Business hours: Monday to Friday 8:30am to 4pm | Services provided: general enquiries and JP Service

Contact by email and phone

Contact Council

Phone the Customer Service team during business hours, Monday to Friday from 8am to 4:30pm on 02 8757 9000. 

Council is also contactable for emergencies after hours 24 hours a day, 7 days a week on the same number above.

People with disability contact

If you have a hearing or speech impairment you can contact us directly on 131 450.

Please provide Councils contact number 02 8757 9000 and you will be connected to us.