Important information - COVID-19 update.

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Customer Service Centres

Face-to-face services at all Service Centres are closed.

COVID-19 Update - 27 July 2021

Face-to-face services at all Service Centres are closed, but other methods of communication are available. 

JP Service will be available by appointment only at Merrylands Service Centre. This service is for emergency requirements only. For details and bookings phone 02 8757 9000. 

Merrylands Service Centre

16 Memorial Avenue, Merrylands NSW 2160, Australia | Business hours: Currently closed | Phone: 02 8757 9000

Auburn Service Centre

1 Susan Street, Auburn NSW 2144, Australia | Business hours: Currently closed | Phone: 02 8757 9000

Community Service Centre in Merrylands

Shop 1/205 Merrylands Road, Merrylands NSW 2160 | Currently closed | Services provided: general enquiries. No JP Service currently available.

Contact by email and phone

Contact Council

Phone the Customer Service team during business hours, Monday to Friday from 8am to 4:30pm on 02 8757 9000. 

Council is also contactable for emergencies after hours 24 hours a day, 7 days a week on the same number above.

People with disability contact

If you have a hearing or speech impairment you can contact us directly on 131 450.

Please provide Councils contact number 02 8757 9000 and you will be connected to us.