What is child abuse and neglect?
Child abuse and neglect can be classified in many different forms including physical abuse, sexual abuse, neglect, emotional abuse and psychological harm.
For a detailed reference on this topic, please refer to the Child at Risk of Harm and Neglect information on the Family and Community Services website.
If you need help now
If you need help, assistance or urgent support, call one of the following crisis services:
- For an emergency, call the emergency number Triple Zero 000, to be connected to Police, Fire or Ambulance services.
- If you think a child or young person is at risk of harm from abuse or neglect, contact the Child Protection Helpline on 132 111
- For private and confidential telephone counselling for people aged 5 - 25 years, contact the Kids Helpline on 1800 55 1800
Council's Child Protection Framework
The Child Protection Policy and accompanying Post-Exhibition Report to Council considered the submissions and feedback received during the exhibition period leading to the adopted Child Protection Policy (PDF, 83KB).
The Child Protection Policy is the overarching document with four guidelines that inform practices in relation to:
- Mandatory Reporting of Risk of Significant Harm (PDF, 336KB)
- Allegations against Staff (where children and young people are involved) (PDF, 87KB)
- Recruitment and Selection
- Child Safe Organisation
A Child Protection Procedure was also developed to guide staff in their mandatory reporting obligations where there are child protection concerns. The procedure follows the steps of completing the Mandatory Report Guide (MRG) and reporting to the Child Protection Helpline where required.
Council resources
Access to Council resources
As a part of the commitment to Child Protection, Cumberland City Council is proud to share all documents, actions and resources with the focus of assisting other organisations and institutions across Australia in becoming child safe. Council will continue to share documents and actions as they are developed and fulfill the aims of the Child Protection Framework.
The Draft Child Protection Policy was developed and presented at an ordinary council meeting accompanied by an Initial Report to Council.
The Draft Child Protection Policy was placed on public exhibition for a period of 28 days allowing the Cumberland community to have their input. During this time, the Draft Policy was also reviewed by representatives from Family and Community Services (FaCS) and The Office of the Children's Guardian (OCG).
The Child Protection Policy and accompanying Post-Exhibition Report to Council considered the submissions and feedback received during the exhibition period leading to the adopted Child Protection Policy (PDF, 83KB).
A Child Protection Procedure was developed to guide staff in their mandatory reporting obligations where there are child protection concerns. The procedure follows the steps of completing the Mandatory Report Guide (MRG) and reporting to the Child Protection Helpline where required.
Council's Child Protection Policy was developed in line with the newly adopted Compliments and Complaints Management Policy and Guidelines:
- Compliments and Complaints Management Policy (118KB, PDF)
- Compliments and Complaints Management Guidelines (130KB, PDF)
These policies and guidelines specifically cover the reporting of complaints and allegations against staff where a child or young person under the age of 18 is involved.
Poster resources
Council has also worked on raising awareness around the shared responsibility that is child protection with two posters. These can be downloaded and printed for your organisation:
Helpful links
Visit the following organisation's websites for further information:
Further information
You can also contact the Children and Families Team at Cumberland City Council with any questions, email cschildrenfamilies@cumberland.nsw.gov.au