Important information - COVID-19 update.

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Pensioner rebates

If you are a pensioner liable for rates and charges on the property, you may be entitled to a rebate.

If you are an eligible pensioner who owns and occupies a rateable property within Cumberland City Council, you may be entitled to a pensioner concession on your Rates and Charges Account.

To be eligible you must hold the following Pensioner Concession Cards issued by Centrelink or Department of Veteran Affairs;

  • Holders of a Pensioner Concession Card (PCC)
  • Holders of a gold card embossed with ‘TPI’ (Totally Permanently Incapacitated)
  • Holders of a gold card embossed with ‘EDA’ (Extreme Disablement Adjustment)
  • War widow or widower or wholly dependent partner entitled to the Department of Veterans’ Affairs income support supplement.*

Holders of cards other than those listed above are not eligible for the concession.

Mandatory Rebate

All NSW Council’s give a mandatory rebate of up to $250.

Additional Voluntary Rebate

Cumberland City Council also offers eligible pensioners an additional rebate of up to $100 per year on your annual council rates. To qualify you must have owned and resided in a property within the Local Government Area for at least five (5) or more continuous full financial years and qualify for the mandatory rebate.

All other eligible pensioners, who have not have owned and resided in a property within the Local Government Area for at least five (5) or more continuous full financial years but are receiving the mandatory rebate will be entitled to an additional voluntary rebate of up to $25.

For any Pensioners who receive the Pensioner Government Rebate on your Rates Notice and qualify to apply for the additional voluntary rebate up to $75.

During the NSW Government’s COVID Lockdown period, you can apply by sending an email request to council@cumberland.nsw.gov.au with either a copy or photo of the front and back of your Pensioner Concession Card. Once processed, an amended Notice will be issued showing the additional rebate and the adjusted instalment amounts to pay.

Application

You may claim a rebate effective from the date of your Pensioner Concession Card and it will commence from the start of the next quarter.

Rebates can only be granted for the current financial year only. If you cease to qualify as an eligible pensioner you will not be entitled to receive a rebate for the remainder of that year. It will cease at the end of the quarter and part of the pension rebate will be added back onto the rate account.

If you meet the above criteria, then please complete the Pensioner Concession Application Form (PDF, 364KB) and return to Council with a copy of your Pensioner Concession Card (front and back).