Notice: Council at its Meeting on 21 February 2024 adjourned the remainder of the business to be considered at a meeting scheduled on 28 February 2024 at 5:30pm.

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Centrelink Mutual Obligation Program

Some Centrelink clients can choose to volunteer with a Centrelink approved voluntary work organisation, such as Cumberland City Council's Senior and Disabiliy Services, to help meet their Centrelink Mutual obligation requirements.

Applying

In order to determine an applicant’s suitability for our program, please book an appointment with our Volunteer Development Officer by phone 8757 9000 or email volunteer@cumberland.nsw.gov.au

Essential Criteria

  • Commitment to working with elderly people and people with disabilities
  • Ability to conduct duties of position or ability/willingness to learn
  • Trustworthy, patient, reliable and punctual
  • Completion of a Criminal Record Check (free) and NDIS Worker Check (free) with the Volunteer Officer
  • Proof of having received 3 doses of a TGA approved Covid-19 vaccination.

COVID-19 Vaccination Requirements

Cumberland City Council, Seniors & Disability Services has a COVID-19 Vaccination Procedure, which requires all workers (including Centrelink Mutual Obligation Program participants) to have received 3 doses of a TGA approved COVID-19 vaccination as a condition of employment.

Frequently asked questions (FAQs)

Does Cumberland City Council participate in the Centrelink Mutual Obligation Program?

Yes, only some volunteer positions with Seniors and Disability Services participate in the Centrelink Mutual Obligation Program.

Can anyone participate in voluntary work to meet their Centrelink requirements?

No. A person can only participate in voluntary work once it has been approved by Centrelink. Centrelink must also agree that the voluntary work position is suitable for the person.

If you know someone who may be interested, advise them to speak to their employment services provider for more information.

To know more about Centrelink Mutual Obligation Program please visit https://www.humanservices.gov.au/ or phone 132 850.

What volunteer positions from Cumberland City Council, Seniors & Disability Services participate the Centrelink Mutual Obligation Program?

  • In-Centre Activities Assistant
  • Transport Assistant
  • Shopping Assistant
  • Home Visitor
  • Outing Assistant
  • Driver from Social Inclusion Team
  • Kitchen Hand
  • Delivery Assistant
  • Centre Based Meals Program Volunteer
  • Driver from Nutrition Services
  • Lifestyle and Leisure Links Program Volunteer.

Can I volunteer in multiple positions to meet my Centrelink volunteer hours requirement?

Yes, as long as the positions are any of the Seniors & Disability Services volunteer positions listed in the previous question.

Can Cumberland City Council, Seniors & Disability Services sign off on volunteer hours for Centrelink commitment?

Yes, our Centrelink Mutual Obligation Program volunteer can bring their form to their allocated supervisor for recognition of suitable activities which they have undertaken.

How do I apply to register as a Centrelink Mutual Obligation Program volunteer at Cumberland City Council, Seniors & Disability Services?

You can apply by submitting the form ‘Centrelink Mutual Obligation Program Volunteer Application’ or contact Volunteer Development Officer - Grace Jiang on 8757 9768. You will sign an agreement in the interview and induction.

What will happen if I couldn’t complete the responsibility in the agreement?

Failure to abide by agreement requirements may result in termination of your volunteer agreement with us and you will be exited from the Centrelink Mutual Obligation Program.

Who can I contact to if my Centrelink volunteer hours are changed?

Contact your volunteer position supervisor who will modify the content when they sign off your form.

Further Information

For further information, please contact our Volunteer Officer by phone 8757 9000 or email volunteer@cumberland.nsw.gov.au