Changes to your rates

Cumberland City Council is required to harmonise its rates structures by 1 July 2021.

What is changing?

Cumberland City Council is required to harmonise its rates structures by 1 July 2021. This means that, from July 2021, there will be one rating system across the entire Cumberland City Local Government Area (LGA).

Rates harmonisation means a redistribution of the total rates income so that all ratepayers have their rates calculated in the same way. Whilst your rates may change, the total rate revenue received by Council will not increase.

Why are we harmonising rates?

All amalgamated councils are required, by law, to have one rating structure by 1 July 2021.

During the merger process in 2016, the NSW State Government imposed a rates freeze which meant councils could not change the way rates were calculated. This means we have been applying three different rates structures from the councils that were amalgamated into Cumberland (Auburn, Holroyd and part of Parramatta) and as a result, the way rates are calculated varies.

The rates freeze will end on 30 June 2021 and Council will be required to apply a single, fair and equitable rates structure across the entire LGA.

What are the changes?

Council is introducing new minimum rates for both residential and business properties.

From July 2021, the method of calculating rates will be ad valorem based (according to the land value) and subject to the following minimums:

  • Residential minimum amount will be $650 (This will increase by 10% for three years subject to approval).
  • Business rate minimum amount will start at $1,200 and increase annually by the rate peg, as determined by the Independent Pricing and Regulatory Tribunal of New South Wales (IPART).

To assist with reducing the rates burden on general business and residential properties, Council will also be introducing business sub-categories for properties where the dominant use is of an industrial nature and multi-level shopping centres where additional infrastructure is required.

If the property is used for a purpose shown on the Industrial land classifications list then a business sub-category of ‘Business Industrial’ will apply.

Ratepayers will be notified if their rating category changes.

If you have been notified of a new rating category and you disagree with the determination, please complete the Application for change in category of land categorisation for rating purposes form to enable Council to review.

How will my rates be impacted?

Depending on where your property is located, your rates may increase or decrease. The rates calculator will show the estimated impact on residential and business rates based on the former Council area.

What consultation occurred?

Council conducted community consultation between 20 March 2020 and 30 September 2020, seeking feedback from ratepayers about their preferred option and the impacts associated with each option.

A letter was sent to all ratepayers, which included a flyer in 4 languages, and rates harmonisation had both a dedicated webpage on Council’s website and a ‘Have Your Say’ page. Rates harmonisation was also featured on Council’s Facebook page, as well as in the 7th July edition of e-News.

We received 550 written submissions during the consultation period, of which 65% supported Option 1, being no Special Rate Variation increase and a transition over 5 years to a single rates structure across the Local Government Area commencing from 1 July 2021. We also carried out a community survey, which revealed 63% of residents and businesses also supported Option 1.


What are rates?

Council rates are a property tax and are a source of Council revenue. Rates are used to provide essential infrastructure and services. This includes footpaths, resealing roads, and stormwater drainage as well as community facilities (parks, gardens, libraries and pools).

How are rates calculated?

Properties are assigned a category and, in some cases, a sub-category for rating purposes. Rates are calculated on the land value of a property, multiplied by an adopted ‘rate in the dollar’. The land value is determined by the NSW Valuer General, who issues a ‘Notice of Valuation’ at least every 3 years.

What is rate pegging?

The Independent Pricing and Regulatory Tribunal (IPART) sets the amount that NSW councils can increase rates each year, in line with inflation and other considerations. For 2021-22 the Rate Peg has been set at 2%.

This means that Council’s total rate income is capped each year. Council cannot increase its rates revenue above the rate peg; to do so requires a ‘Special Rate Variation’ (SRV) application to IPART.

What is a minimum rate?

When calculating rates, if the valuation multiplied by the rate per dollar falls below the minimum rate, the minimum rate will be charged.

What are the current residential minimum rates?

Currently, the residential minimum rate is $594.62 for the former Auburn area and $708.08 for the former Parramatta area, whereas the former Holroyd area has a base charge of $507.

Why are you implementing these changes in 1 year and not providing a phased implementation over several years?

Current legislation requires Council to have one rating structure in place by 1 July 2021 and has no provision for a phased implementation. If legislation changes, we will implement rates harmonisation over a 4-year period to lessen the impact on ratepayers.

What options are available to me if I feel the changes will cause me financial pressure?

Council’s existing Hardship Policy will be available to assist ratepayers who are eligible for assistance. Ratepayers can also apply to pay their rates using an instalment plan instead of paying them as a lump sum.