Report a missed bin / household bins

Find out about waste and bin collection in the Cumberland City Council area, including reporting a missed bin online.

Find out when your bins will be emptied

Use the map tool to locate collection days in your suburb and learn what does and does not belong in your bins.

  • If you live in a unit or apartment, please phone Council on 02 8757 9000.
  • If you live in a house, or a townhouse, find your bin days by entering your address into our Bin Day Map Tool.

Bin Day Map Tool

You will need to search for each bin type separately:

What to put in my bin

Your red garbage bin is for general waste and is used for small, everyday household items that are broken or need to be thrown away. Please throw away as little as possible.

Your yellow recycling bin is for glass, plastic and metal containers from the kitchen, bathroom and laundry. Please make sure these are empty. If in doubt, leave it out. 

Your green garden bin is for grass clippings, leaves, twigs and small branches. Not for food waste.

Things you should know

How to use bin maps

Enter your address into the top left hand corner of the map tool and select from the drop down addresses supplied.

Match the colour of your area to the dots on the right hand side of the map tool.

  • Friday
  • Monday
  • Thursday
  • Tuesday
  • Wednesday

Download yellow and green bin calendars

The calendar for your yellow and green bin days can be downloaded after you have entered your address into the Map Tool.

Look for the link in the Map Tool on the left-hand side underneath where you entered your address.

Early collection

We recommend putting your red garbage bin, yellow recycling bin and green garden bin out the night before collection days.

Ensure bins get emptied

Make sure the lids shut easily and your bins are placed on the kerbside.

Their fronts must be facing the road. If the bins are overfull or in the wrong place, they may not be emptied.

Order a new or additional bin

To request a new bin service for a new property or an additional service please download, complete and return the following form to Council.

Additional information

Bin stickers, posters and flyers

You can order bin lid stickers and flyers from Council to help with recycling and waste management at home.

If you live in a unit and would like some brochures to help residents with recycling, and other waste management issues, call our Resource Recovery Team on 02 8757 9000.


The cost of waste removal

If you own your property, you will notice a Domestic Waste Charge (DWC) listed on your rates notice from Council. It covers:

  • waste and recycling collection
  • general clean up collections
  • treatment and disposal of waste

How your waste is treated


Once collected, your garbage goes to the Eastern Creek Resource Recovery Park

  1. It then goes to UR-3R, an Alternative Waste Technology facility, for sorting and treating
  2. Only waste that decomposes safely goes to landfill
  3. Waste that does not decompose easily gets special treatment and is disposed of properly

Once collected, items in your recycling bin go to VISY’s Material Recycling Facility in Smithfield. They are separated into categories and go to different facilities for reprocessing and to be sold.

Garden waste

Once collected, your garden waste goes to the Suez Organics Facility at Eastern Creek and turned into compost.

Interesting local statistics for 2017 to 2018

  • 46 tonnes of asbestos was removed from 136 households
  • 50 tonnes of problem and hazardous waste was collected
  • 19,875 household collections were provided
  • 65,489 tonnes of garbage was collected
  • 5,678 tonnes of clean up waste was collected
  • 1,605 tonnes of specialised waste was dropped off or collected
  • 750 residents joined community waste workshops

Find out more

For more information about Council Waste Collection services phone 02 8757 9000 or read about Council's Waste and Resource Recovery Strategy 2018 to 2023

The online materials provided by Cumberland City Council are intended for general information purposes only. Council does not warrant or make any claim regarding the accuracy, completeness or authenticity of the Material. Any person using or relying upon the Material does so on the basis that Council shall bear no responsibility for any errors, faults, defects or omissions in the Material. Council will not accept liability for any loss or damage directly or indirectly suffered as a result of any use of, or reliance upon, the Material.