COVID-19 information and updates

Keep up-to-date with the changes to our services due to public health orders, plus the latest COVID-19 news and rules.

Changes to our services and facilities - 19 October 2021

The below changes could be subject to change so please be patient as we work out the finer details.

Services and facilities

Customer service

Our customer service centres are open.

Community centres, halls and function centres 

Our community centres and facilities for hire are open. Prior to booking, please refer to the COVID-19 Venue Capacities and COVID-19 Venue Protocols on Bookable home page.

The Holroyd Centre is open.


Auburn Botanic GardensCentral Gardens (Merrylands West) and Holroyd Gardens are open. 


  • Auburn, Granville, Merrylands and Wentworthville libraries are open from 9:30am to 5pm, Monday to Friday. 
  • Auburn and Merrylands libraries are also open from 9:30am to 4pm on Saturdays.

For details visit the Library page.

Services for seniors and Meals on Wheels

All face-to-face services for seniors, including over 55s are suspended. Shopping and meals are delivered to homes and wellness check-ins are be made via telephone.

Justice of the Peace - JP Service

JP services at the Community Service Centre on Merrylands Road have resumed by appointment only. For details visit the JP Services page.

Asbestos removal service

Our free asbestos removal service has resumed. For details, visit the asbestos awareness page.

Outdoor exercise options

Lights on for exercise

Lights in parks and ovals are on from dusk until 9pm until community sport resumes at the end of October. We’ve selected ovals to provide a mix across the local government area.

  • Coleman Park - field 3 only
  • Everly North
  • Girraween Park
  • Granville Park 
  • Greystanes Sports Ground
  • Guilfoyle Park
  • Horlyck Reserve
  • King Park
  • Merrylands Park - Basketball Courts only
  • MJ Bennett Reserve
  • Mona Park - field 2 only
  • Phillips Park
  • Princes Park
  • Ray Marshall Reserve - Wednesday, Thursday and Friday nights only
  • Tom Uren Park

Note: During times of wet weather, lights may be switched off.

Granville, Guildford, Merrylands, Auburn and Wentworthville Pools are open

Granville, Guildford, Merrylands, Auburn and Wentworthville pools are open.

Existing recreation and exercise rules apply. Additional entry conditions and normal operating hours apply.

For details and opening hours, visit the swimming pools page.

Swimming lessons 

Swimming lessons resume from 25 October 2021. Enrolments are now open for term 4, 2021.

For details and bookings, visit the learn to swim school page.

Aqua Fitness classes

Aqua fitness classes will resume from 25 October 2021. Clients must be double vaccinated to attend.

Classes will run from 9:30am at:

  • Granville pool - Monday and Wednesday
  • Guildford pool - Thursday and Friday

COVID-19 information and updates

Rules and restrictions

Easing of restrictions 

Integrated Vaccination Certificate 

Residents across NSW can integrate their COVID-19 digital vaccination certificate with the Service NSW app.


COVID vaccinations

COVID-19 vaccines are free for everyone in Australia regardless of Medicare or visa status. Everyone aged 12 years or over is encouraged to get vaccinated as soon as possible.

Vaccinations can be booked with NSW Health vaccination clinics, participating GPs or pharmacies.

Book a COVID vaccination and find out more about more about vaccination programs, getting the vaccine, COVID-19 digital certificate, COVID-19 vaccinations for people aged 12 to 15, 16 to 59, 60 and over and people required to be vaccinated for work.

Subsidised transport to vaccine centre locations

Community Wheels are providing subsidised transport, to and from vaccine centre locations for people living in Cumberland.

To be eligible you need to be either:

  • Over 65 years (50 years for Aboriginal and Torres Strait Islanders ATSI) or
  • Aged under 65 years (50 years for ATSI) with a disability

To access this service, those under 65 years need to register on the Community Wheels website

Any residents over 65 years will need to be referred via the My Aged Care website.

Financial Assistance

2021 COVID-19 Support Package

The NSW Government will provide financial assistance, support measures and tax relief to help businesses and people across the state impacted by the current COVID-19 restrictions.

View they types of financial support available and make an application at

Business support, emergency help and resources

What to do if you cannot check-in using a QR code

COVID-19 check-in cards are now available for people who are unable to scan a QR code when visiting a venue. Create, print and use your personalised card to check-in.

Apply for a check-in card

Service NSW has introduced the COVID-19 check-in card for customers who have difficulties scanning QR codes.

Customers just have to show their personalised unique code to the business they are visiting to scan. If you know someone who has difficulties using QR code check-in, it takes less than 5 minutes to help them generate a unique code.


For any further inquiries, please visit Service NSW or call 13 77 88.

Check-in card procedure for business operators

Service NSW has introduced the COVID-19 check-in card for individuals having difficulties scanning QR codes.

Instead of asking customers to write down their names and contacts in paper, businesses scan the personalised unique QR code shown by the customers with their Service NSW app. After scanning successfully, customers contact details will be recorded in the digital webform.

For any further inquiries, please visit Service NSW or call 13 77 88.

Additional support from council

Outdoor dining and goods on display fees

We will waive all unpaid outdoor dining and goods on display application and licensing fees until 31 December 2021.

For details, please contact our customer service team on 02 8757 9000 or email

Rent deferral and relief arrangements

We will implement rent deferral and relief arrangements on a case by case basis for commercial lessees impacted by COVID-19 who operate out of a Council owned facility.

For details, please contact our Senior property and leasing transaction officer on 02 8757 9495 or email

Other information

For the latest updates or information visit and You can also call the national COVID-19 vaccine helpline on 1800 020 080, 24 hours a day, 7 days a week.

Vaccination rates in Cumberland City

Vaccination numbers in Cumberland 91.5 percent of people over 15+ have received their second dose, 93.2 percent have received their first dose